FAQ
FAQs
-
Our response to COVID-19
In these unprecedented times we are all concerned about each and every member of the family, including the four-legged ones. Our friends and expert partners at the Waltham Petcare Science Institute have been working tirelessly for more than 50 years to bring their scientific knowledge to benefit pets all around the world. Together, we are closely monitoring the latest events and scientific insights surrounding coronavirus. Please follow this link (open in new tab)to Waltham’s latest guidance on how to care for your pet during COVID-19.
Where can I buy TEMPTATIONS™ treats for cats?
TEMPTATIONS™ treats for cats can be found in mass grocery and pet specialty stores nationwide. You can also check out the websites of those retailers to purchase our treats online.
If I have a question or want to learn more about your treats, how can I get in touch with someone?
You can speak to a Mars Petcare US representative by calling 1-800-525-5273 between 8:00 a.m. and 4:30 p.m. CST, Monday thru Friday.
How many calories are in your treats and how often should I treat my cat?
Our treats are about 2 calories each, and we recommend feeding up to 15 treats per 10 pounds of your cat's body weight. Like anything else, it's all about portion control and using your best judgment. We always suggest speaking with your cat's vet about any weight-related issues or concerns. For additional information, please call our customer care line at 1-800-525-5273.
Where should I store open bags of TEMPTATIONS™?
We recommend storing any packages, opened or closed, in a cool, dry environment. Make sure to re-seal the bag after opening as this will help keep the treats fresh.
Can I feed my cat TEMPTATIONS™ treats for cats instead of an actual meal?
Most TEMPTATIONS™ Treats for Cats are 100% nutritionally complete and balanced, which means they provide all the right nutrients for your cat in the amounts needed. Although most TEMPATIONS™ products are complete and balanced, we always recommend feeding him a well-balanced meal in addition to the treats. As a general rule, treats should complement, not replace, an actual meal.
Are any TEMPTATIONS™ cat treats specifically formulated for indoor cat digestive health?
TEMPTATIONS™ Indoor Care Cat Treats are the purrfect cat treats to support digestive health! Each of these low calorie, chicken flavored cat treats are specially formulated to support indoor cats' digestive health, have less than 2 calories, and provide an irresistible combination of both crunchy and soft textures. These healthy cat treats also come in a cat-proof, stay-fresh pouch, so your feline friend can enjoy their favorite snack when you open it, but never when they shouldn’t! These TEMPTATIONS™ Cat Treats are a perfect addition to your cat’s normal feeding routine: Use them as a treat, a meal, or a cat food topper.
Who can enter the contest?
The contest is open to legal residents of Canada who have reached the age of majority in their province or territory of residence at the time of entry.
When does the contest run?
The contest begins on May 18, 2026 at 12:00 p.m. ET and ends on June 28, 2026 at 11:59:59 p.m. ET. Entries submitted outside of that period will not be accepted.
How do I enter?
To enter, post an original video on Instagram or TikTok during the contest period, make sure your account is public, include the official contest hashtag #TastiestTreatsInTheUniverse, and tag @temptationscats on the platform where you post your entry.
Do I need to make a purchase to enter?
No. No purchase is necessary to enter or win. Making a purchase will not increase your chances of winning.
Does my social media account need to be public?
Yes. Your Instagram or TikTok account must be public at the time you post your entry and must remain public through winner verification so your entry can be reviewed and validated.
How many times can I enter?
You may enter once per person per calendar day during the contest period. Posting multiple videos or posting on both platforms on the same day still counts as only one entry for that day.
Are Instagram Stories or TikTok Stories eligible?
No. Entries submitted via Stories are not accepted.
What kind of content can I submit?
Your video must be your own original work, must feature your own cat, and must comply with the contest rules and the UGC Policy, available here: https://temptationstreats.ca/ugc. Content that is offensive, misleading, unsafe, infringes third-party rights, or raises animal welfare concerns may be disqualified and removed.
What can I win?
There are 11 prizes available in total:
- 1 grand prize, a custom catio with a maximum value of CAD $10,000
- 10 secondary prizes, each with a maximum value of CAD $800
How are winners selected?
Entries will be judged based on the following criteria:
- Creativity and originality, 40%
- Relevance to the brand and contest theme, 30%
- Entertainment value, 20%
- Overall quality of the video, 10%
How will I know if I won?
Potential winners will be contacted through the social media platform used to enter and may be asked to provide an email address and other information needed for verification and prize fulfillment. Potential winners must respond within five (5) business days of the first contact attempt.
Where can I read the full rules?
You can read the full contest rules at: www.temptationstreats.ca/en-ca/contest
If I have questions, who do I contact?
If you have questions about the contest, please contact: temptations@elitedigitalagency.com